bd890 Privacy Policy

1What Information We Collect

bd890 collects two types of information — information provided directly by the user, and technical information collected automatically.

Information provided directly by you:

• Name, email address, and date of birth (at the time of registration)
• Mobile number and Bangladeshi identity document details (for KYC verification)
• Financial transaction details — such as bKash, Nagad, or Rocket account numbers and bank account details
• Messages and complaint details submitted via support chat

Information collected automatically:

• IP address and device type
• Browser type and operating system details
• Browsing activity on the site and page visit history
• Information collected through cookies and similar tracking technologies
• Gaming and betting activity logs

2Purpose of Data Collection

We use your information for the following purposes:

• To open and manage your account and to verify your identity
• To process financial transactions including deposits and withdrawals
• To prevent those under 21 from using the platform (age verification)
• To prevent fraud, money laundering, and unauthorized activity
• To improve your customer service experience and resolve complaints
• To inform you about promotional offers, bonuses, and competitions (only with your consent)
• For technical improvement and analysis of the platform
• To comply with applicable legal obligations

3Cookies Policy

bd890 uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of our site.

Types of cookies we use:

• Essential cookies: To maintain login sessions and ensure security.
• Performance cookies: To understand which pages on the site are used most.
• Functionality cookies: To remember your preferences, such as language or gaming settings.

You can disable cookies from your browser settings, but doing so may cause some features of the site to not work properly.

4Sharing Information with Third Parties

bd890 does not sell your personal information or transfer it to third parties for any commercial purpose. However, information may be shared in a limited way in the following cases:

• Payment processors: To process transactions with bKash, Nagad, Rocket, and banking partners.
• Technology service providers: Who help keep our platform running and are contractually bound to uphold our privacy standards.
• Game software providers: Limited technical information may be shared to ensure gaming services.
• Legal authorities: To investigating authorities in response to a court order or legal obligation.

We ensure that information shared with third parties is limited to the minimum necessary and that they adhere to our privacy standards.

5Data Security Measures

The security of your information is our top priority. bd890 takes the following technical and organizational measures:

• SSL/TLS encryption is used for all data transfers.
• Sensitive financial information is stored in encrypted form.
• Through access control systems, only authorized personnel can view your information.
• Regular security audits are conducted.
• Automated alert systems are in place for suspicious logins or account activity.
• Password hashing and two-factor authentication are provided.

However, no data transmission over the internet can be guaranteed to be completely secure. We ask that you keep your password private and do not share it with others.

6Data Retention Period

bd890 retains your information for as long as your account is active or as needed to provide services. For specific types of information:

• Account information and transaction history: retained for a minimum of five years after account closure (for legal and audit-related reasons).
• KYC verification documents: for the period required by law.
• Support conversations: for a defined period for dispute resolution and quality improvement.
• Marketing consent data: will be deleted after you withdraw your consent.

Once the retention period ends, we securely delete or anonymize your information.

7User Rights

You have certain important rights over your own information:

• Right to access: Contact us to find out what information we hold about you.
• Right to correction: You may request correction if there is any error in your information.
• Right to deletion: Where there is no legal obligation, you may request that specific information be deleted.
• Opting out of marketing messages: You may instruct us to stop promotional communications at any time.
• Data portability: In certain cases, you may request your information in a structured format.

To exercise these rights, contact our support team. We will aim to respond to your request within 30 working days.

8Protection of Minors

bd890 is strictly for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age verification is a mandatory part of our registration process.

If we become aware that a minor has opened an account using false information, we will immediately close that account and delete the associated information.

9International Data Transfers

Our servers may be located in various locations. Your information may be processed outside of Bangladesh. In such cases, we ensure that appropriate security measures — such as data processing agreements — are in place and that your information is handled in accordance with the standards of this privacy policy.

10Policy Changes and Updates

bd890 may revise this privacy policy as needed. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of the policy.
• Send a notification to your registered email (for significant changes).
• Display a notice on the site.

If you continue using bd890 after changes are made, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.

11Responsible Gaming and Data Use

We use information about your gaming activity to support responsible gaming. If our analysis indicates that a user's gaming behavior is becoming harmful, we may send that person support messages and information about available resources.

To learn more about responsible gaming, visit our Responsible Gaming page.

12Social Media and Third-Party Links

Our platform may in some cases contain references to third-party services. These third parties have their own privacy policies, and bd890 is not responsible for how your information is used on their services. We recommend reading any third party's policy before using their site.